With the Christmas season fast approaching and the impact of COVID-19 causing heavy disruptions within the national delivery network, we expect delivery services to continue to struggle, resulting in extended delivery windows.
Whilst ITF Supplies is still operating on our Same Day Dispatch Policy*, we want to advise customers to expect delivery delays. We do apologise for any inconvenience caused but unfortunately these circumstances are beyond our control.
We would also like to take this opportunity to address the impact of rising freight costs on our small business. As more and more consumers move to online sales the increased pressure and volume on the freight network has meant an increase in not only turnaround time but also freight costs.
As a result of this ITF Supplies have made the hard decision to cease our Free Freight Policy as of COB October 31st 2021.
As of 1/11/21 all standard orders will incur a freight charge of $9.50 inc GST.
We appreciate your long standing support of ITF Supplies
CHRISTMAS FREIGHT UPDATES
DIRECT FREIGHT EXPRESS
DFE have reported an increase in volume of 150%, they have advised to expect delays with deliveries over the coming months.
Toll have advised they are currently experiencing delays in Melbourne due to unprecedented volumes of freight at the airport, and to allow for an additional 1 - 3 business days for delivery of non-medical items.